I remember a team member coming to me (his manager) with a question. They need to make a decision on.
He enters the room, and starts asking his question, but stops, looks at me and says "you're going to ask me what I would do, aren't you?" He knew it! I would ask him that question exactly!
After that, this team member started his conversations differently, he always described what he was trying to solve, and then suggested a few options and the one they preferred.
Most of the times their solution was fine, sometimes I asked "have you considered...", and that helped think through some cases they might not have considered before. But in the end, they mostly got things right and moved on.
I remember a team member coming to me (his manager) with a question. They need to make a decision on.
He enters the room, and starts asking his question, but stops, looks at me and says "you're going to ask me what I would do, aren't you?" He knew it! I would ask him that question exactly!
After that, this team member started his conversations differently, he always described what he was trying to solve, and then suggested a few options and the one they preferred.
Most of the times their solution was fine, sometimes I asked "have you considered...", and that helped think through some cases they might not have considered before. But in the end, they mostly got things right and moved on.
David Marquette's book is awesome and definitely a great read, here's a short episode I did with him: https://scrum-master-toolbox.org/2017/10/podcast/bonus-david-marquet-on-the-book-turn-the-ship-around-a-true-story-of-building-leaders/
Empower others to bring solutions is the key.
It's really inspiring you managed to interview the author of Turn the Ship Around!
I loved that book too :)
The thing I remember the most, is how to help people frame their conversations with you.
Instead of asking permission, notifying.
Not “can I release to production”
But “I finished the e2e tests, checked with the PM, will release to production on Monday”
Yes, exactly! What a superb leadership book.
The "I intent to..." is excellent advice and easy to remember.